Real Deal

A Quick Note and Consumer Warning Message

WE ARE THE REAL DEAL:

It's all about trust...

We have a long term interest in providing the best products and support possible. We have been around since 1996. Our company and products are protected by copyright, trademark and patent laws. We are proud of the awards and testimonials we have earned over the years. We have many happy customers that range from children to students, teachers, schools, educational institutions and business executives. Our goal is simple, we want to help individuals and students unlock their full reading potential. In todays fast pace information world, we feel that proficient reading skills are more important than ever.

A WORD ABOUT GOOD COMPETITION:

There is valid competition and we welcome it. Valid competition includes people, companies and products that have something unique to offer. A competing product may have some similar features but they should also have unique features. They draw on their strengths while we draw on ours. That is our simple view of healthy and good competition.

A WORD ABOUT BAD COMPETITION:

Be careful! There are companies that will try to lead you astray. They might have great looking web sites and they may even show a fake picture of a product box-shot (attempting to look like they have a retail product). Be sure you are dealing with a reputable company. Be sure you can get good email and phone support. Getting "good support" can be a critical issue after your purchase. Do they show a physical address? Can you see screen shots and try a demo of the product before you purchase? Did you hear about them by getting spam (unsolicited) email? You may also find it interesting to determine where their web site host and ecommerce sites are located. Where they are located may be an important question when it comes to getting good support. You can do a quick check at: http://www.netsol.com/cgi-bin/whois/whois on their domain name. Simply type their domain name (i.e. xyz.com) and hit the Go button.

To summarize... Some or all of these points should be considered when trying to determine if your dealing with a company who you want to do business with.

At StepWare, Inc., we want for you to know that you can trust us. The quality of our products and support are a very high priority with us. So call or email us today. We truly enjoy and look forward to hearing from you.